Hospitality
Aided by cutting-edge technology, this resort created a frictionless customer experience, streamlined operations, and won their industry’s most coveted award
Mortgage Lender
This national lender started with a blank slate, reimagined the application process, and made it easier for new borrowers to begin their customer journey online
Food Manufacturing
This food manufacturer improved processes, installed additional controls to improve quality and safety, and made these metrics visible to the team
Insurance
I have deep subject matter expertise in policy administration and claims systems