Five Things I Wish I Could Make You Do
I obviously can’t make you do any of them, but if you do, you’ll change the trajectory of your organization in 2025.
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How Archimedes should impact every day you and I spend at work
“Give me a lever long enough and a fulcrum on which to place it, and I shall move the world.” Archimedes He was a Greek mathematician, physicist, engineer, astronomer, and inventor who lived in Sicily about 250 years before Christ. Some of his inventions are still in use today. But Archimedes thoughts on leverage should…
The Best Ways to Destroy Your Business
It seemed obvious to me, but it was invisible to them. I think it’s baked into the plot of every reality TV dating show ever made. There’s one potential partner that is clearly a disaster but the contestant doing the choosing is inexplicably drawn to them until their defects are exposed later in the season.…
Want to Build a Team that can Solve Big Problems
If it feels like every big problem in your organization sprints towards your desk and lands with a crash – keep reading. You’re a leader in your organization. You get paid to solve problems. In fact, it might seem that some days it’s all you do. The trouble comes when the time devoted to solving…
Hospitality
Aided by cutting-edge technology, this resort created a frictionless customer experience, streamlined operations, and won their industry’s most coveted award
Mortgage Lender
This national lender started with a blank slate, reimagined the application process, and made it easier for new borrowers to begin their customer journey online
Would you be disappointed if 2020 looked exactly like 2019?
I’ve been asking myself that question. And now is the right time to ask it. The time between now and mid-December has been called the “100 day sprint” or “the most important 100 days of the year”. Why? Because everyone is back in the office after summer, back in the routine and hunkered down for…
Balancing Ownership and Operations Responsibilities
It’s been my privilege to work with several family businesses over the last 13 years. In some, the owners have no day-to-day responsibilities, but have turned over operational responsibilities to a CEO or GM. In others, they are both owners and operators. These clients have spanned several industries. However, in one business discipline, for both…
